CartFox general terms & conditions

Introductory Provisions, Information About the Provider, Definition of Terms

These general terms and conditions define the terms of use and the condition of the use of the CARTFOX service (hereinafter: Cartfox) available at https://app.cartfox.io (hereinafter: website) and the rights and obligations of the Cartfox provider and subscribers. These general terms and conditions also define the terms and conditions of the use of the website.

All information regarding the processing of personal data within Cartfox and the privacy protection are available in the Cartfox Privacy Policy.

The Cartfox provider is DFVU d.o.o. Družba za posredništvo:

  • Short name: DFVU d.o.o.;
  • Company seat and address: Liparjeva cesta 6A, 1234 Mengeš, Slovenia;
  • Registration number: 7193548000;
  • Registered in the registry of the District Court of Nova Gorica under the entry number 2016/50019;
  • VAT ID: SI 35983175 (liable for VAT);
  • Contact telephone number: +386 (0)68 694 914;
  • Contact e-mail: [email protected].

(hereinafter: provider).

A subscriber is:

  • any legal person;
  • any natural person carrying out an economic activity (such as a sole trader, etc.);

who uses Cartfox or visits the website (hereinafter: subscriber).

A user is any legal or natural person who visits the website (hereinafter: user).

A recipient is a legal or natural person who has a pre-contractual, contractual, or other relationship with the subscriber and with whom the subscriber wishes to communicate using Cartfox (hereinafter: recipient).

Natural persons who are considered consumers under consumer protection legislation cannot enter into a contract for the use of Cartfox, cannot use Cartfox, and cannot become subscribers.

Validity, Acceptance, and Amendments to the General Terms and Conditions

These terms and conditions bind users and subscribers when they first visit the website and for all subsequent visits. By using the website, users and subscribers confirm that they accept and agree to all the provision of these general terms and conditions and that they fully understand them.

In the case of a purchase made on the website, the provisions of these terms and conditions constitute a subscription contract between the provider and the subscriber.

These general terms and conditions may be amended at any time, without special notice or warning. In such a case, the contractual relationship between the provider and the subscriber shall be governed by the general terms and conditions valid at the time of the conclusion of the subscription contract.

Cartfox Features, Exclusion of Warranties

The Cartfox service allows subscribers to send messages to recipients via different communication channels (e.g., SMS, e-mails, instant messaging applications, etc.).

Cartfox also allows subscribers to import and export personal data of the recipients.

Cartfox only works on the condition that the subscriber places a special code on their website, which is generated in the Cartfox control panel on the website. The placement of the code must be carried out according to the provider’s instructions.

The subscriber formulates the content of the messages to the recipients by themselves and determines the conditions under which the messages will be sent, and thus the range or scope of the message recipients. This applies notwithstanding the fact that the provider offers pre-prepared and pre-designed messages in Cartfox.

Cartfox is available as is and its features and functions may change over time. The provider does not warrant that Cartfox is suitable for any particular general or specific purpose or that the provider will be able to achieve their goals by using Cartfox. The provider also does not guarantee that all messages sent will be delivered to the recipients and/or that all recipients will read the content of the messages sent or received.

Prices and Service Charges

All prices published in Cartfox app or on the website are in euros (EUR) and are listed without VAT.

All prices for Cartfox services are published in the price list available at https://app.cartfox.io/pricing (hereinafter: price list) which contains prices valid at that time. By topping up their credit balance, the subscriber confirms that they are aware of the price list.

The published prices are per message, unless explicitly stated otherwise in the price list.

The provider reserves the right to make unlimited price changes without prior notice or warning. The subscriber is bound by the price valid at the time of sending each message, regardless of when payment is made.

Where the price list indicates different prices for different countries, the country code in the telephone number to which the message is being sent is relevant, regardless of other circumstances such as the nationality, residence, or the location of the recipient at the time of sending.

CartFox joint management agreement

By registering an account on cartfox.io, the user agrees with CartFox joint management of personal data in relation to the CartFox service.

Concluding the Subscription Contract, Subscription Relationship

The subscription contract between the provider and the subscriber is concluded when the provider receives the money transfer from the subscriber.

The money received is used as credit that the subscriber can use to send messages to the recipients. The subscriber has access to their credit balance at all times via the control panel. The subscriber can increase their credit balance at any time by a new money transfer.

The subscription contract can only be concluded on the website and in Slovenian. The provider does not store the content of the contract and the content is not accessible to the subscriber.

The subscription relationship lasts as long as the subscriber’s credit balance is positive. The subscription relationship shall not be automatically renewed unless the subscriber opts for an automatic increase of the credit by a certain amount each time their credit balance falls below a certain value. The subscriber may deactivate the automatic credit increase option at any time.

The subscriber shall not have the right to cancel the subscription contract. The subscriber may not transfer their rights under the subscription contract to third parties.

Procedure for Concluding a Subscription Contract; Correction of Mistakes Before Placing an Order; Payment Methods

The user starts the subscription procedure by selecting or entering the amount by which they wish to increase their credit balance, entering their credit card details and clicking the »Upload« button on a dedicated subpage of the website, which will transfer the selected amount.

The subscriber may only use a credit card to transfer the credit balance.

Limitation and Exclusion of the Liability of the Provider

The provider shall not be liable for any damage caused to the subscriber or third parties, including recipients, as a result of the messages sent or received. This exclusion also includes damages, including fines and compensations for breaches of the protection of personal data or privacy or of telecommunications and electronic messaging regulations.

The provider assumes no warranty or guarantee relating to the accuracy, completeness, and correctness of the data and information provided on the website and shall not be liable for any damages suffered by the user as a result of reliance placed on the content published.

The provider assumes no warranty or guarantee relating to the functioning or availability of Cartfox or the availability of the website or any part thereof and shall not be liable for any damages suffered by the subscriber or the user as a result of the unavailability, malfunctioning, or incorrect operation of Cartfox or the website or any part thereof.

The provider shall not be liable for any damage caused to the subscriber’s or user’s hardware, software, or other equipment as a result of the use of the website. It is the user’s responsibility to ensure that the equipment used to access the website is properly protected (antivirus software, etc.).

If the exclusion of liability referred to in the preceding paragraphs would for any reason be invalid, the liability of the provider shall be excluded or limited to the fullest extent possible or permissible.

Responsibility of the Subscriber

The subscriber is fully and solely responsible for the content of the personal data of the recipients or other persons imported into Cartfox.

By entering into a subscription contract, the subscriber explicitly states and confirms that there is a lawful legal basis for the processing and import into Cartfox of the data referred to in the preceding paragraph for as long as such data are held in Cartfox, and that, if the lawful legal basis for the processing no longer exists, the subscriber will immediately stop processing such data and delete them from Cartfox.

The subscriber is fully and solely responsible for the personal data of the recipients or other persons exported from Cartfox and confirms that they are aware that the provider has no obligations and no influence over the exported data.

Copyright and Other Intellectual Property Rights

The entire content of the website, including but not limited to logos, photographs, descriptions, blog entries, layout of graphic elements, corporate image, buttons, and the source code of the applications that run the website, is protected by copyright, including database protection. All material copyrights for the content published on the website and in the source code of the applications that run the website are owned by the provider and/or the person expressly indicated as such for each item of content.

Any use of any content published on the website for any purpose other than for the personal viewing and information of the subscriber or user is prohibited without explicit prior written consent of the provider. Misuse may constitute a criminal offense and may result in material liability of the infringer. The prohibition in this paragraph also applies to the reproduction or any other use of the data contained in the database or its parts, even if the data does not constitute a copyrighted work in itself.

The term Cartfox and the Cartfox logo constitute a symbol for which the provider is the exclusive right owner. Any unauthorized use is prohibited and may result in material and criminal liability of the infringer.

Application of Law, Jurisdiction, Dispute Settlement

The relationship between the provider and the user shall be governed by the law of the Republic of Slovenia, without application of the rules of private international law and procedure. In the event of a dispute between the parties, the court having territorial jurisdiction shall have jurisdiction in the place where the provider has its registered office.

These General Terms and Conditions apply from 1 August 2022.