How to Recover Lost Sales and Reduce Cart Abandonment With the Innovative CartFox Abandoned Cart Recovery Flow?
Online shoppers sometimes fill their shopping cart but abandon it without completing the purchase, which causes the businesses to lose revenue.CartFox Abandoned cart Recovery Flow
While most e-commerce often leaves customers navigating the buying journey alone, here’s how CartFox tackles cart abandonment, helping you recover lost sales and boost conversions.
The basic abandoned cart flows are done by CartFox abandoned cart SMS notifications, but now CartFox has added the innovative CartFox call center to the flow, skyrocketing the revenue.
“We achieved even higher sales with the CartFox abandoned cart call center than with abandoned cart emails and sms notifications alone.”
CartFox Call Center as a Turnkey Solution
CartFox plugin filters all visitors and contacts from the funnel and excludes buyers from the previous abandoned cart flow steps. Only contacts who have yet to make a purchase remain on the call center list.
CartFox call center agents start by calling filtered contacts. They can change the order, add discounts and free shipping, etc. After the agent confirms the order, you will receive it directly to your store with a note that the order is from the call center.
Customer Success Case Study: CartFox and D2C Brand
After generating about 4 million euros with a 3-step CartFox abandoned cart SMS flow, we added a fourth step to this D2C brand: the CartFox call center, as the last flow step where we call all pre-filtered visitors from abandoned cart lists.
And boom, we made a large additional increase in sales with very positive customer feedback.
In the last three months, we generated 17.042 additional orders and €383.149 extra sales with the call center alone ( only on the last abandoned cart flow step ).
B2C European brand CartFox call center results:
Orders 17.042 / Revenue: €383.149 / AOV: €22,48 /
20% conversion rate / Total calls 85.300
Do you want to increase your sales with the help of the proven and effective CartFox flow without risk? Contact our experts at support@cartfox.io or book a FREE STRATEGY CALL here >> https://calendly.com/mario-cartfox/15min
B2C European brand CartFox call center results:
Orders 17.042 / Revenue: €383.149 / AOV: €22,48 / 20% conversion rate / Total calls 85.300
Whether you own a small boutique shop or a large multinational online store, you can try CartFox and get the first 300 SMSes for free.
