Why Your Online Store Should Start Using SMS Marketing

Are you looking for a new way to connect with your customers and boost your sales? SMS marketing might just be the solution you’re looking for! In this blog post, we’ll take a closer look at why SMS marketing is a great choice for ecommerce stores and how to make the most of this powerful marketing tool.

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One of the best things about SMS marketing is that it has a super high open rate – 98%! That means almost everyone who receives a text message from you is going to read it. Compare that to email, where open rates can be as low as 20%, and you can see why SMS is such a great option.

Another advantage of SMS marketing is that it allows for immediate engagement. Text messages are delivered and read in real-time, so when you send a message, your customers will see it right away. This is especially handy for time-sensitive promotions or sales. Imagine running a flash sale and being able to let your customers know about it right as it starts!

Personalization is another big perk of SMS marketing. You can send targeted promotions to customers based on their browsing history or past purchases. Not only is this more effective, but it also helps you build stronger relationships with your customers. And who doesn’t love feeling special and valued?

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SMS marketing is also very cost-effective. It’s relatively inexpensive compared to other forms of marketing, such as TV or print ads. Plus, with SMS marketing, you can automate your campaigns, saving you time and resources.

Lastly, SMS marketing is opt-in, which means that customers have to give you permission to receive messages from you. This helps ensure that your messages are only being sent to an engaged audience who is more likely to make a purchase. And it also shows your customers that you respect their privacy.


So, how do you make the most out of SMS marketing for your ecommerce store? Here are a few tips to get you started:

  • Use keywords in your text messages: Just like with other forms of content, it’s important to use keywords in your text messages to help customers find you. Use relevant keywords in your text messages, such as the name of your store or products, to help boost your search engine rankings.
  • Keep your messages short and clear: SMS messages are limited to 160 characters, so it’s important to keep your messages short and to the point. Use clear, concise language and make sure that your message is easy to understand.
  • Include a call-to-action: Encourage customers to take action by including a call-to-action in your text messages. For example, you can include a special promotion code that customers can use to get a discount on their next purchase.
  • Track and analyze your results: Use analytics to track the performance of your SMS marketing campaigns. Look at key metrics such as open rates, click-through rates, and conversion rates to see what’s working and what’s not. Use this data to optimize your campaigns and improve your results over time.
  • Get permission from your customers: Make sure that you have permission from your customers to send them text messages. You can ask them to opt-in to your SMS marketing list or include a sign-up option on your website.

In summary, SMS marketing is a great way to connect with your customers and boost your sales. With its high open rates, immediate engagement, personalization, cost-effectiveness and opt-in requirement, it’s a powerful tool that ecommerce stores should definitely consider. So why not give it a try and see how it can benefit your business!

Whether you own a small boutique shop or a large multinational online store, you can try CartFox abandoned carts solution and get the first 300 SMSes for free.

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